Your pricing questions, answered.
The questions the pricing page is too short to answer. No plans, no tiers: one rule, worked out on the month you had.
The number
How your month is worked out
What counts toward my month?
Every sale recorded during the calendar month, in your store's own timezone, before tax. A Buy It Now is recorded when someone claims it, an auction when it closes — so one closing at midnight on the last day can land in the next month.
Items you cancel are left out, and so is a Buy It Now order that went away because the buyer deleted their comment. A sale that was paid and later refunded still counts.
It counts what was sold, whether or not your buyer has paid yet. Chasing an unpaid invoice doesn’t change your month.
When am I invoiced?
After the month closes, once that month's total is final. Never during it, and never in advance. We email you the amount first. A card is charged on or after the day after that email; a bank debit is taken no sooner than 10 days after it.
How does the number become an invoice?
The first $5,000 is charged at 1.99%, the next $20,000 at 1.39%, the next $25,000 at 0.99%, and everything above $50,000 at 0.50%. Each band is rounded to the cent, then added up.
If that comes to less than $29, the month is $29.
Is there a ceiling?
No. The rate on each extra dollar keeps getting smaller as the month gets bigger, but the invoice never stops at a fixed amount.
What about a buyer who never pays?
Their items still count until you back them out. Backing them out takes them off the invoice and out of your number in one step.
Does a big month make my earlier sales cost more?
No. Your first $5,000 is charged at 1.99% whatever the month comes to. Only the money above each line gets the lower rate.
Starting
The seven free days
What do I get for free?
Seven days to try it, with nothing to pay and no card needed until your trial ends. During those days, an auction cannot be set to close more than a few days after the trial ends.
What happens when the seven days end?
Before they end, you add a card for your monthly fee. No payment is taken when you add it: your first payment comes after your first paid month closes, and we email you the amount first. If there is no card when the seven days end, you cannot put up anything new until you add one. Sales already running carry on, nothing is deleted, and buyers can still pay you.
Are there add-ons or extras?
No. There are no add-ons and nothing costs extra, whatever the size of the shop. A few newer features are switched on store by store as they roll out.
The money
Where Danrian is, and is not
Does Danrian take a cut of my sales?
No. Your buyers pay you directly, into payment accounts you own and control. Danrian never touches that money and never deducts anything from it.
What Danrian does do is price your subscription by how much you sell. A month where you invoice $2,000 costs less than a month where you invoice $80,000, because the software did less work for you. You are invoiced separately at the end of each month, and you can see exactly how the figure was worked out on every invoice.
What about card fees?
Card payments run through your own payment account, so that processor's fees are between you and them. Danrian takes no part of them.